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Why did I receive a notification stating that my withdrawal request had been handled even though I had not requested one?

If your trading account has a balance of less than Rs.10,000 (considered separately for equity and commodity segments) and you haven't made any trades in the month/quarter considered for settlement, the money in your trading account will be sent to your bank account, according to these circulars from the NSE and MCX.

You will receive an email from us informing you of this, and you will receive an SMS with the following message every time a payout is processed -

Greetings, [Name] Your withdrawal request in the amount of Rs. [Amount] has been completed.