Support | Welcome to SS Corporate

Welcome To SupportNo matter your question, we have the answer.

Online Account Opening

How much does it cost to open an account?

Can I have my account opening fees refunded?

How can I start an online account?

What documents are required to start a SS Corporate trading and Demat account online?

What does in-person verification involve, and why is it necessary?

What is the purpose of a power of attorney (PoA) and why is it required?

Is it possible to add another person to my account as a joint holder?

Is it possible to open a commodity account without first establishing an equity account?

Offline Account Opening

How can I open an offline trading and Demat account?

How do I get in touch with a SS Corporate representative to open an account?

Which forms must be filled out to start a SS Corporate trading and Demat account in the offline mode?

What documents do I need to start a SS Corporate account offline?

Can I register an account for a family member or friend using my phone number or email if I already have SS Corporate account?

Is it possible for me to register an SS Corporate account in my child's name?

Why haven't I received an email about my account opening, even though it's been three days?

My business is run as a sole proprietorship. Is it possible to register a SS Corporate Trading and Demat account in the name of a sole proprietorship?

How long does it take SS Corporate to process documents that aren't online?

Is it possible to register a combined Demat account with SS Corporate?

What is the procedure to open an account as a visually impaired or illiterate person at SS Corporate?

How can I open a SS Corporate Non-Individual account?

With SS Corporate, I have a non-individual equities trading account. What is the procedure for opening a non-individual Commodity account with you?

NRI Account Opening

As an NRI, how do I start a SS Corporate trading and Demat account?

Which banks can NRIs link with their SS Corporate account?

What market categories are NRIs permitted to trade-in with?

What are the differences between NRE and NRO accounts, and is it necessary to open an NRI account?

What is a PIS Letter, and how can I obtain one?

Are there any restrictions on NRIs trading?

What is the process for converting my NRO-PIS account to an NRO-NON PIS account?

Is it possible to convert my existing Bloom account to an NRI account?

Is it possible for a Non-Resident Indian (NRI) to trade futures and options?

Are there any stocks that are prohibited to non-resident Indians (NRIs)?

I'm relocating to another country. Is it possible for me to keep using my SS Corporate trading account?

Is it possible for NRIs to open a joint DEMAT account?

Is it possible for an NRI to engage in intraday or commodity trading?

What steps do I need to take to convert my NRI account to a resident account?

Will dividends be credited to an NRI's NRE or NRO account?

Account Login

Is it possible to alter my login ID?

I don't have access to the SS Corporate-registered email address or phone number. What should I do if I want to trade with SS Corporate again?

Company

How can I register a corporate account with Bloom for a private or public company?

What documents are needed to open a corporate account?

Is it possible for an overseas corporate organization, such as an OCB, to invest in the Indian stock market?

Is it possible for corporate account holders to invest in mutual funds?

Partnership

What documents are needed to start a partnership account?

My company is a partnership. Is it possible to register a SS Corporate Trading and Demat account in the name of the partnership firm?

HUF

How can I start a Bloom account for a Hindu Undivided Family (HUF)?

What documentation is needed to open a Hindu Undivided Family (HUF) account with Bloom

Limited Liability Partnership

My company is a Limited Liability Partnership (LLP). Can I open a trading and Demat account with Bloom under the LLP's name?

What documents are necessary to start a Trading & Demat account with SS Corporate for a Limited Liability Partnership (LLP)?

Modification

How can I change my address in my trading account?

How can I change the mobile/email I’d in my trading account?

How can I change my bank in my trading account?

What should I do if I want to update my signature on SS Corporate?

What documents are necessary for a private limited company's address change?

What documents are necessary for an LLP's address to be changed?

What is the procedure for changing a Partnership firm's address?

Re-Activation

How do I activate F&O?

Which Commodity Classification option should I select to activate MCX?

KYC

Is it possible to connect multiple DEMAT accounts to my trading account?

What is the purpose of receiving a weekly statement of accounts?

How can I connect my PAN to my Aadhaar number?

What is a CKYC number?

How can I update my PAN card number in SS Corporate's database now that my PAN card number has changed?

What does it mean to "Know Your Customer" (KYC)? What is the best way to check my KYC status?

Why do I have to complete my KYC again when I register an account with SS Corporate? I completed my KYC when I started my bank account; why do I have to do it again when I open an account with SS Corporate?

What is the procedure for adding my employer's email address to my account?

Is it allowed to carry on transactions in an SS Corporate account that has been closed?

What is the procedure for removing my Aadhaar number from my SS Corporate account?

Is it possible for me to open several trading accounts with SS Corporate?

Where can I find the POA (Power of attorney)?

How can I revoke the SS Corporate-mapped POA?

Is it possible to close my Demat account while maintaining my trading account?

Is it possible for me to add another person to my trading account?

What is the purpose of receiving a weekly statement of accounts?

Repositioning of shares

How can I transfer shares from my SS Corporate Demat account to a different Demat account without using the internet?

Is there a tax benefit to giving shares as a gift?

How can I Dematerialize actual shares that I inherited from someone who has passed away?

What is CDSL easiest?

Is it possible for me to send someone to collect my delivery instruction slips (DIS)?

How do I fill in a DIS slip?

Is it possible to Dematerialize single-owner shares into a combined Demat account?

Why did CDSL send me an email with transaction information?

Conversion of shares

How can I Dematerialize my physical shares if I'm unable to sign documents because of my age or health?

How can I convert physical SGB bought from a bank or other financial intermediary into digital SGB?

Is it possible to Dematerialize actual shares held in a joint account?

What effect do mergers and spin-offs have?

Why was my dividend less than it should have been?

Will I be able to take advantage of corporate actions in equities that I sold on the ex-date?

What is the procedure for participating in an Open Market Buyback? What distinguishes it from a standard buyback?

Why is the retail OFS order cut-off price higher?

Why did the exchange send me an email regarding a portion of my sell transaction during an open market buyback?

On the same day, will I be able to view shares credited to my DEMAT from transfers, IPOs, and corporate activities on the trading terminal?

What are dividends, exactly?

What will happen to my PSU bank shares if they merge?

What is the maximum quantity of retail OFS bids that can be placed?

Despite submitting my request before the deadline, I have yet to get my OFS allocation.

When does the book come to an end?

What is a follow-on public offering, or FPO?

E-mandates

Is e-mandates supported by my bank?

Are funds for my SIP deducted immediately from my bank account?

Every month on the 5th, I have a SIP arranged. To guarantee that my account is funded, when should I schedule my E-Mandate transaction?

What is the e Mandate transaction limit per day?

Why was money deducted from my account before the transaction's scheduled date?

What are the fees associated with e Mandates?

Fund withdrawl

Why did I receive a notification stating that my withdrawal request had been handled even though I had not requested one?

Why was my withdrawal request turned down?

Why isn't the fund withdrawal in SS Corporate instant?

If I sell my shares or close my positions today, when will I be able to withdraw my funds?

If tomorrow is a bank holiday, when will I receive credit for my withdrawal request?

Why haven't I received my money after submitting a withdrawal request 24 hours ago?

Adding funds

Is there a limit to the amount of money I can deposit into my trading account?

Why isn't the money I transferred via UPI showing up in my trading account?

MARKET - Margin/Leverage, Product and Other types

Why are market orders for trade-to-trade and debt-related products blocked?

How will Cover Orders be affected by the NSE's self-trade prevention mechanism?

Why are my F&O trades close to expiry being stopped with a higher-than-usual margin?

When buying stock or index options, why should I use GTT to set a stop-loss?

What modifications have been made as a result of the new upfront margin requirements?

What happens if the stock circuit restrictions are exceeded? What happens to my intraday (MIS/CO) position?

Is it possible to use the Options premium received to open new F&O positions?

Why haven't I been given full credit for the value of my possessions when I sold them?

Why are market orders for long-dated options blocked?

Why are deep ITM index options market orders blocked?

Trading queries- Commodity Trading

Why is the daily margin statement's 'Mutual fund' row negative for me?

What impact does the SEBI circular on MCX clubbing of open positions have on me?

Which MCX contracts require mandatory delivery?

Why is the daily margin statement's 'Mutual fund' row negative for me?

Trading queries- F&O Trading

In a ban period, how can I roll over an F&O position?

What does it signify when Futures and Option scripts enter a ban period?

What does it mean to have an open interest limit?

What is exchange interoperability, and how does it effect my equity and futures trading?

What are the distinctions between F&O Execution Range and Circuit Limits?

What impact will the new F&O margin regulation have on my positions starting January 21, 2019?

Trading queries- General

What effect does a company's action have on futures and options?

What happens if I don't square off my Option contract before the expiration date?

What does the term "rollover" mean, and what are the fees associated with it?

Why was the settlement price for my option holdings zero, despite the fact that the LTP was not zero?

Why have the margin requirements for trading F&O increased since November 30, 2018?

What are covered bonds, and how do they work?

What is the difference between a position and a holding?

Why is there a delay in order execution at the start of the market?

How long does my CDSL authorization last?

What are ETFs (Exchange Traded Funds)?

How do I sell shares in the Equity and F&O segments for a profit?

What happens to my money and investments if my stockbroker goes bankrupt?

What are market-wide circuit breakers, and what do they do?

What exactly is short delivery, and what are the ramifications?

What happens if a share delivery is delayed and the exchange is unable to find new buyers in the auction markets?

What are funds that haven't been settled?

Even though I have the required SPAN margin for the trade, why was my open position squared off?

When I trade, why do I get an SMS and an email from the NSE and BSE?

Why were my orders fulfilled at different prices?

What is a Right Entitlement, and how does it work?

In a joint Demat account, who is responsible for paying taxes on the P&L?

Why isn't my order being fulfilled despite the fact that it was placed successfully?

What are the potential dangers of BTST?

On the NSE, why is there a price disparity between the last traded price and the closing price?

What is the meaning of IRP (insolvency resolution process)?

Is it possible for me to make an arbitrage trade between the two exchanges?

Is it possible to buy and sell shares on both exchanges?

Why isn't the volume chart indicator working on the NIFTY or other indices?

What does it signify when a stock gets delisted?

Is money earned in India taxed for NRIs?

How can I double-check the trades I've made on the exchange?

How do I use an AMO to place stop-loss orders?

What is the definition of a lump-sum investment?

IPO

Is it possible for a minor to apply for an IPO?

If I do not receive allotment, when will my mandate be revoked?

What does it mean to have a cut-off price?

Despite receiving an IPO allotment, why did my UPI mandate fail?

Why haven't I received a UPI mandate request for my initial public offering (IPO) application?

Terminology

What exactly is ASBA?

What does ex-date and record date mean?

What is the definition of a stock split?

What exactly is a "Rights" issue?

What is the definition of a fractional share?

What is Share Consolidation?

What is a Bonus issue?

What is the meaning of an Offer For Sale (OFS)?

Additional queries

Why aren't the bonus shares in my portfolio, despite the fact that the stock's price has dropped?